System of urban shipments
Municipal courier services were created to meet the specific needs of AGAP’s customers. We offer many effective solutions.
In seven of the biggest Polish agglomerations the AGAP team of specialized couriers, equipped according to the specifics of urban traffic – with cars, motorcycles and bicycles.
In special situations, we also provide pedestrian couriers who, in the urban jungle, can ensure rapid delivery of consignments. Additionally, due to the constant and efficient communication with AGAP employees, each client has access to current information about their shipment.
Standard services
- CITY STANDARD*
- shipping within the administrative boundaries of the city: implemented within two hours from the time of acceptance of the order
- shipping outside the administrative boundaries of the city: implemented within 4 hours from the receipt of the order
* the terms of providing urban courier services may vary depending on the current traffic situation (eg road works, traffic jams, weather conditions), package receipt location, the delivery or the route from the place of receipt to the place of delivery).
Special services
- CITY EXPRESS* delivery within one hour of receipt of order
- VIP Serwis consignment implemented within the administrative boundaries of the city – a dedicated courier delivers each order; sender is notified of the arrival of the consignment by telephone
- Hire a courier – contact the agap office for further details
- National express – delivery over 15km from city limits
- Reservation deadline for receipt or delivery of the shipment (applies to City Standard and City Express)
* the terms of providing urban courier services may vary depending on the current traffic situation (eg road works, traffic jams, weather conditions), package receipt location, the delivery or the route from the place of receipt to the place of delivery).
Additional services
- Collection of package from client and delivery to ‘train conductor’ delivery service
- Collection of package from ‘train conductor’ delivery service and delivery to client
- Returns
- Hand delivery to individual persons
- Collection or delivery to private addresses
- Delivery conformation
- Confirmation document confirming delivery or return of validated documents accompanying the consignment
- Verbal confirmation
- Provision of a copy of the bill of lading kept in AGAP’s records
- Information prior to delivery - to arrange a time of delivery by courier